Your company values mean nothing without this
Terry Russell is the chair of The Russell Partnership, a leadership development company. This Consulting Rainmakers episode, hosted by Mikulas Zach, is about one idea, in Terry's words: Your company values mean nothing without this.
In this conversation, Terry explains why the inner work has to come before the outer work, why most company values never turn into behaviour, and what he learned working with Rightmove from 12 people upwards.
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About Terry Russell
Terry started out in sales and sales management in retail financial services. Before he was 30 he was head of retail sales at Nationwide, the UK's largest mutual, then became a sales director and a managing director in the same sector. He realised he did not fit in big corporate organisations, and as an unusual sales director he was always more interested in why people could not perform, so with his wife's support he left to work in leadership. He ran Intouch Consulting for 12 years, until the 2008 crash hit the banking clients it served, and then started The Russell Partnership, which moved into management and leadership development.
Expect to learn why people do not perform and why motivation is the wrong place to start, the difference between fear of failure and love of success, why big organisations end up creating small fears in their people, how Rightmove kept its culture as it grew, how dilemma work tests whether a value is real, why Terry thinks honesty is the one thing a great leader has to have, and the first practical step to becoming a better leader, and much more…
Terry Russell: LinkedIn · Website
Chapters
- 0:00Cold open
- 0:31Intro And From Sales Director To Leadership Coach
- 2:28Making The Leap On Your Own
- 3:58Why People Do Not Perform
- 5:09Inner Work Before Outer Work
- 7:28Fear Of Failure Vs Love Of Success
- 9:59Keeping Culture As You Scale At Rightmove
- 12:34Turning Values Into Behaviours With Dilemma Work
- 14:57The Book And Why Honesty Matters
- 19:01Look In The Mirror And Do The Work
- 23:07Where To Find Terry Russell